Employment
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Restoration Technician
This position involves the ability to perform emergency response water mitigation, fire restoration, mold remediation, and carpet cleaning/relay services. This person may be the project manager for a specific job and will be responsible for specific tasks to see it to completion. Any certifications or experience in mold, lead and asbestos are a bonus. All employees must pass a background screening.
Responsibilities include but not limited to:
- Responding to daily emergency services such as water, fire, and smoke damage jobs.
- Extracting water from flooded structures using commercial extraction equipment.
- Removing damaged or wet building materials such as carpet, pad, baseboard, cabinets, drywall, etc.
- Take moisture readings, measurements, set up commercial drying equipment.
Requirements:
- Ability to work in an on call rotation emergency response service to customers.
- Must be willing to participate in the on-call rotation.
- Excellent customer service and technical skills.
- Possess own transportation to and from work.
- High Energy.
- Computer literate.
- “Can do” attitude and be willing to “do what it takes!”
- IICRC certification in Water Damage preferred but not required.
- Team player.
- Maintain a positive professional attitude with customers and fellow workers
Driver’s License:
Operators (preferred but not required)
Experience:
Construction knowledge/background a plus, leadership skills, and customer service skills. Will train.
Pay:
Based on experience.
Availability:
Full-Time;
IICRC / Clean Trust certification a plus
Lifting Capacity: Up to 50 lbs
Job Benefits: Vacation; possible health Insurance; commission, other incentives
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Marketing Coordinator
Our small but growing business is seeking a full time marketing/sales person to join our team. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic. Must have excellent customer service skills.
List of duties include but not limited to:
- Develop relationships with vendors, local business peers, and executives.
- Develop and execute a sales plan and budget to ensure profit growth and expansion.
- Systematically seek out opportunities to promote our services.
- Answering phones.
- Customer service.
- Data entry.
Availability:
Hours will be during regular business hours M-F 8 am-5 pm
Compensation
Pay is based on experience.
If you are interested
If you feel you would be a good fit, please…
Complete an online application
Download the application
Receptionist – Residential
Our small but growing business is seeking a full time receptionist to join our team. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic. Must have excellent customer service skills.
List of duties include but not limited to:
- General
- The telephone to be answered within three rings in a cheerful manner, identifying ServiceMaster Clean, your name, and a short greeting such as “May I help you?”
- Retrieve and return answering service messages and return calls within 1 business hour.
- Schedule all residential jobs according to zone availability, crew requirements, and customer preferences.
- Track customer details such as: name, address, phone, email, lead source, estimate, discounts, etc.
- Customer Service
- Demonstrate brand promise to all customers.
- Ensure that all customer contact files are current.
- Handle all customer telephone complaints/requests by following Solvit! Process (within 24 hours).
- Perform 48 hour recall on all customers.
- Provide a tracking and reporting of all complaints, defining the complaint, responses, and elapsed time.
- Sending all customer follow-up correspondences.
- Constantly be aware of all opportunities for accolades, both verbal and in written form.
Availability:
Hours will be during regular business hours M-F 8 am-5 pm
Compensation
Pay is based on experience.
If you are interested
If you feel you would be a good fit, please…
Complete an online application
Download the application